General terms and conditions of business
General terms and conditions of business
for the online shop at the URL
https://www.iqpainter.com
operated by
IQPAINTER
Hauptstraße 84
67697 Otterberg
E-mail:
iqpainter@gmx.de
Telephone number: +49 6301 3892002
- hereinafter: Provider -
1. Scope
These General Terms and Conditions (GTC) apply to all contracts concluded after their inclusion
about the purchase of goods, services or other goods (hereinafter "goods") in the online shop
under the above URL in the version valid at the time of conclusion of the contract. These terms and conditions apply
exclusively. Any deviating terms and conditions of the customer will not become part of the contract unless the provider
expressly agrees to this.
2. Conclusion of contract
2.1 The offers in the online shop represent a non-binding invitation from the provider to the online
Shop visitors to submit an offer to purchase the goods offered in the shop.
2.2 The order of the goods(s) is made via the provider’s online order form. After selecting
the desired product(s), entering all requested mandatory information and going through all
other mandatory steps in the ordering process, the selected goods can be ordered by clicking
the order button at the end of the checkout page (order). By placing the order, the
Customer makes a binding contract offer to purchase the selected goods. The conclusion of the contract
occurs when the provider accepts the customer’s offer. Acceptance occurs when the provider
the conclusion of the contract in writing or text form (e.g. by e-mail) (order confirmation) and this
Order confirmation is received by the customer or by delivering the ordered goods and returning these goods to the
customer or by requesting payment from the customer (e.g. invoice or credit card payment
in the ordering process) and the payment request is received by the customer; decisive for the time of
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The date of conclusion of the contract is the time at which one of the alternatives mentioned in the first half-sentence
occurs for the first time.
2.3 Before submitting the binding order via the provider’s online order form, the customer can
check his inputs and at any time via the usual keyboard, mouse, touch or other available
In addition, all inputs before the
binding submission of the order will be displayed again in a confirmation window and can also
there using the usual keyboard, mouse, touch or other available
input functions can be corrected.
2.4 The provider will save the contract text after the conclusion of the contract and send it to the customer in text form
(e.g. by email). Any further availability of the contract text by the
Provider does not occur.
2.5 The following languages are available for the conclusion of the contract: German, English
3. Right of withdrawal for consumers
Consumers are entitled to a right to information in the case of contracts concluded away from business premises and
In principle, distance contracts are subject to a right of withdrawal. A consumer is any natural person who
concludes a legal transaction for purposes that are predominantly neither commercial nor
can be attributed to self-employed professional activity. Details can be found in the cancellation policy
which is made available to every consumer immediately before the conclusion of the contract at the latest.
4. Payment, Default
4.1 The prices listed in the online shop at the time of ordering apply. All prices apply
including VAT and plus any additional costs listed
Shipping costs. The customer will be informed about the available payment options in the online shop
of the provider.
4.2 If “advance payment” is agreed, the purchase price is due immediately after conclusion of the contract.
4.3 If payment by credit or debit card is agreed, the purchase price is due immediately after conclusion of the contract.
4.4 If payment via “PayPal” is agreed, the purchase price is due immediately after conclusion of the contract.
Payment is processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24
Boulevard Royal, L-2449 Luxembourg.
4.5 If “immediate transfer” is agreed, the purchase price is due immediately after conclusion of the contract.
Payment is processed via Sofort GmbH, Theresienhöhe 12, 80339 Munich.
4.6 If Giropay is agreed, the purchase price is due immediately after conclusion of the contract. Payment processing
is carried out via paydirect GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main.
5. Retention of title
The purchased goods remain the property of the provider until the purchase price has been paid in full.
6. Delivery and reservation of self-supply
6.1 Unless otherwise agreed, delivery will take place within the delivery times specified in the online shop
delivery time to the delivery address specified by the customer. The applicable delivery times are
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online shop.
6.2 In the case of forwarding deliveries, delivery shall be made “free
Curbside” This means that delivery is to the nearest curbside to the specified delivery address.
public curb.
6.3 Self-collection of the purchased goods is excluded.
6.4 If the provider is unable to deliver the ordered goods because he is not able to do so himself through no fault of his own.
was supplied, although he had agreed on a congruent agreement with a reliable supplier in good time.
Once the hedging transaction has been concluded, the provider is released from his obligation to perform and can
The provider is obliged to inform the customer immediately about the impossibility of
Any consideration already provided by the contractual partner will be
will be refunded to the customer immediately. Mandatory consumer law remains unaffected by this paragraph.
7. Warranty
The provisions of statutory liability for defects apply.
8. Liability
8.1 The provider is liable without limitation:
for damages resulting from injury to life, body or health resulting from intentional
or negligent breach of duty by the provider or an intentional or negligent
breach of duty by a legal representative or vicarious agent of the provider;
for damages resulting from an intentional or grossly negligent breach of duty by the provider or
an intentional or grossly negligent breach of duty by a legal representative or
vicarious agents of the provider;
due to a guarantee promise, unless otherwise agreed;
due to mandatory liability (e.g. under the Product Liability Act)
8.2 If the provider negligently breaches a material contractual obligation, its liability is limited to the
limited to typical, foreseeable damage, unless in accordance with the preceding paragraph
is liable without limitation. Essential contractual obligations are obligations that the contract imposes on the provider
according to its content to achieve the purpose of the contract, the fulfillment of which requires the proper
Implementation of the contract is only possible and the customer must regularly
can trust.
8.3 In all other respects, the liability of the provider as well as the liability of its vicarious agents and legal
Representatives excluded.
9. Data Protection
The provider treats the personal data of its customers confidentially and in accordance with the
statutory data protection regulations. For further details, please refer to the provider's privacy policy.
10. Final provisions
10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, insofar as
this choice of law does not result in a consumer habitually resident in the EU
mandatory legal provisions of the law of his or her country of residence.
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10.2 If the Customer is a merchant, a legal entity under public law or a public
Special funds, the court at the registered office of the provider shall have jurisdiction, unless the dispute is brought before a
exclusive jurisdiction is established. This also applies if the customer has no residence within the
European Union. The registered office of our company can be found in the heading of these General Terms and Conditions.
10.3 If any provision of this Agreement is or becomes invalid or unenforceable, the
other provisions of this contract remain unaffected.
11. Information on online dispute resolution / consumer arbitration
The EU Commission provides a platform for online dispute resolution on the Internet at the following link
ready:
https://ec.europa.eu/consumers/odr.
The provider is not willing or obliged to participate in dispute resolution proceedings before a
consumer arbitration board.
Our email address can be found in the heading of these Terms and Conditions.